SHIPPING INFORMATION

 

The delivery times shown are from the date of dispatch.

Large orders may be subject to customs clearance, which can cause a delay to you receiving your parcel.

Couriers policy states that parcels may be left in a safe place or with a neighbor unless the customer otherwise states, Couriers are not liable for items that have been successfully delivered by either of these method's.

WILL I BE CHARGED CUSTOMS AND IMPORT DUTIES?

Depending on the value of your order, your parcel may or may not be charged customs or import duties.

If your parcel is charged, it is up to the person receiving the parcel to cover these costs.

WHAT IF NO ONE IS IN FOR MY DELIVERY?

A signature may not always be required for delivery and if there is no one available to take delivery our carriers may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date.